Thank you very much for choosing LOTILE!

On behalf of everyone at LOTILE, we would like to thank you for being a customer. We value the trust you have put in our bags and would like to thank you for that.  It's always a pleasure serving you and we certainly look forward to doing that in the future.

We'll be happy to share our story:

Founded in 2019, Lotile was founded with the outdoor adventurer in mind. We deliver excellence, comfort, and functionality from start to finish. We make the most fashionable, long-lasting, and multifunctional bags for every kind of outdoor activity. We want people to discover new adventures without those troublesome inconvenient bags. Our team is passionate about making life easier for our consumers. We assure you that we will never compromise with the quality.

A Big Thank you for helping us to grow.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. In line with this strategy, we hope you share with us your feedback at any time, be it positive or negative. There is always room for improvement, so if we can serve you better in any way, please do inform us.

After-sales Service:

We provide 1-year limited product warranty to the original purchaser against manufacturing defects in materials and workmanship, not covering any normal wear and tear, improper handling, or accidental damage.

Thank you again for trusting us! Together with our professional team, we promise to do our very best just to cater to every little thing you need.

Sincerely,

LOTILE Customer Care Support